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Legal

Delete your account and data

Last updated 23 Oct 2026

You can delete your Quickpost account yourself at any time, or ask us to do it. This page explains how, what is deleted and what we keep. Quickpost is run by ACKPlus Solutions Private Limited.

Delete your account yourself

  • Sign in and go to Settings › Profile & security → Delete account.
  • Check the list of what will be deleted, then type the email address of your account to confirm.
  • We email you a 6-digit code. Enter it to delete your account. The code works for 10 minutes.

This works however you sign in, including with Google, because it uses your email instead of a password.

What happens when you delete it

  • Straight away: your account is deleted and you are signed out on every device. Workspaces where you are the only owner are closed: nobody can open them, and their scheduled posts stop.
  • Within 30 days: those workspaces are erased from our database, including brands, connected social accounts and their access tokens, posts and publishing history. Uploaded images and videos are the exception for now (see below).
  • Workspaces with other owners stay with them. You are removed, and what you added there stays with the workspace.
  • Paid plans on the workspaces that are deleted are cancelled straight away, with no refund (see the Refund policy).
  • Posts already published stay on the social networks. Delete them there if you want them gone.

Images and videos you uploaded

Uploaded images and videos are not deleted automatically yet. To have them deleted, email contact@ackplus.com from the address on your account with the subject "Delete my media". You can do this before or after you delete your account. We delete them within 30 days of your email.

Ask us to delete it

If you can't sign in, email contact@ackplus.com from the address on your Quickpost account with the subject "Delete my data". We'll check it's you, delete your account and your uploaded images and videos within 30 days, and reply to confirm.

Remove Quickpost's access on each network

When your workspaces are erased, the access tokens we hold for your social accounts go with them. We don't yet withdraw Quickpost's access on each network's side, so you can also remove Quickpost there:

  • Facebook / Instagram — Facebook Settings → Security and login → Business integrations (or Apps and websites), then remove Quickpost.
  • Threads — Threads settings → Account → Website permissions.
  • Google / YouTube — myaccount.google.com/permissions.
  • X — Settings → Security and account access → Apps and sessions → Connected apps.
  • LinkedIn — Settings → Data privacy → Permitted services.
  • Pinterest — Settings → Security and permissions → Apps.
  • TikTok — Settings and privacy → Security → Manage app permissions.
  • Bluesky — Settings → Privacy and security → App passwords, then delete the app password you gave Quickpost.

What we keep

  • Invoices and payment records for paid plans, for as long as Indian tax and accounting law requires.
  • Security records of actions in your account, such as the deletion itself, with the date, IP address and browser used. They don't include your name or email.
  • Backups: our database backups are kept for up to 8 weeks, then overwritten. Until then, deleted data can remain in a backup. We use backups only to recover from a failure.

See the Privacy Policy for details.