Cancellation & Refund Policy

Quickpost is an online software service operated by ACKPlus Solutions Private Limited. Nothing is shipped; your plan is available in your account as soon as payment succeeds.

To cancel a paid plan, email contact@ackplus.com from your account email address before your next renewal date. We will stop future renewals and confirm by email. Your plan stays active until the end of the period you have already paid for, after which your account moves to the Free plan.

All payments are non-refundable, including for partly used billing periods and unused features. We do not offer pro-rated refunds on cancellation or downgrade.

We will refund you in full only if:

• you were charged twice or charged in error;
• you were charged after we confirmed your cancellation; or
• we close your account without cause.

Email us within 30 days of the charge with the payment ID. Approved refunds are sent to the original payment method through Razorpay within 7 working days; your bank may take longer to show it.

This policy does not affect any rights you have under Indian law.