FAQ
Questions about Quickpost
Quick answers about networks, plans and your data. Can't find yours? Email us.
Getting started
What is Quickpost?
Quickpost is a social media scheduler. You write a post once, adjust it for each network, and publish it now or at a time you choose. Afterwards every channel shows its result: published, or why not and what to do.
Who is it for?
Local shops, creators, in-house marketing teams and agencies. Agencies keep each client as a separate brand, with its own channels, posts and media.
Is Quickpost free?
Yes, during early access everything is free and no card is needed. When paid plans start you get 14 days of Pro for free, then you choose a plan or stay on the Free plan. See pricing.
What are brands and channels?
A brand is a business or client you post for. A channel is one account on one network, like your Instagram account or your Facebook Page. Plans are priced per brand.
Is there a mobile app?
Not yet. Quickpost works in your phone's browser today, and every page is made to fit a phone screen.
Networks
Which networks can I post to?
Facebook Pages, Instagram, Threads, YouTube, LinkedIn profile and Bluesky today. Google Business Profile, LinkedIn Page, Pinterest, TikTok, X and Telegram channel are coming soon.
Can I post to a personal Instagram account?
No. Instagram only lets apps post to professional accounts (Business or Creator) that are connected to a Facebook Page. Switching is free: in the Instagram app go to your profile › ☰ › Account type and tools › Switch to professional account.
Can I schedule Threads posts?
Yes. You can schedule Threads posts with text, images, video or a carousel, and send the same post to your other channels at the same time.
Will my YouTube video go public straight away?
Only if you choose that. You pick Public, Unlisted or Private for every video; Quickpost never makes a video public for you.
When will X, TikTok and Telegram be available?
We are working on them. X will be on paid plans only, because X charges apps for every post.
Posting
What happens if a post fails?
You see which channel failed, the network's reason in plain English and what to do next. Fix it and retry that channel without posting again to the others. We also send you a notification.
Can I change a scheduled post?
Yes, until it starts publishing. You can edit the text, media, channels or time, or cancel it.
Can I post different text to each network?
Yes. Write one post, then open a network's tab to change its caption, crop or post type. Networks you don't change use the main text.
Plans and billing
How is Quickpost priced?
Per brand, with no per-channel or per-seat fees. Indian prices are in rupees plus 18% GST, with a GST invoice; outside India prices are in US dollars. Annual billing gives you 2 months free. See pricing.
Can I cancel?
There's nothing to pay during early access. When paid plans start, you can cancel any time from Settings › Billing; your plan runs to the end of the period you paid for, then moves to Free.
Can I add team members?
Yes. Invite people from Settings › Members and give each a role: Owner, Manager, Publisher, Creator or Viewer. A workspace can have more than one Owner, and there's no charge per seat.
Your accounts and data
Do you need my passwords?
No. You sign in on each network's own page and approve Quickpost there. We never see or store your passwords, and you can remove our access any time. For Bluesky you create an app password in Bluesky's settings — not your main password — and you can delete it there any time.
How do you keep my accounts safe?
The keys networks give us to post for you are encrypted with AES-256-GCM. They stay on our servers and are never sent to your browser or the app.
Where is my data stored?
In India. Read the Privacy policy.
Can I get a copy of my data?
Yes. Go to Settings › Profile & security and ask for a copy; we email you when it's ready.
How do I delete my account?
Sign in and go to Settings › Profile & security → Delete account. Type your account email, then enter the 6-digit code we email you. Your account is deleted straight away. Any workspace where you're the only owner is closed at the same time and erased within 30 days. Invoices are kept as the law requires. Uploaded images and videos aren't deleted automatically yet: email contact@ackplus.com and we'll delete them within 30 days. See Data deletion for the details.
Still stuck? Email us at contact@ackplus.com — a real person reads every message.